Managing information services : a sustainable approach - Bryson, Jo, 1950- (Farnham, Surrey ; Burlington, VT : Ashgate Publishing, 2011)
Managing in an uncertain world -- Strategic influences -- Strategic planning : positioning for a sustainable future -- Attracting and retaining talented people in challenging times -- Ensuring value for money and enabling a cost-sustainable future -- Knowledge and information management : a key to survival -- Strategic technology and asset management : a smarter approach -- Leadership -- Utilizing a values driven culture for sustainability -- Innovation and creativity -- Engaging change in positioning for the future -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communication and networking -- Managing yourself and others in challenging times -- Corporate governance -- Accountability and influence -- Encouraging transparency -- Managing for sustainability -- Managing risk -- Sustaining trust and continued operations -- Evaluating benefits and performance -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Bringing it all together.
Includes bibliographical references and index.
Keywords: Information resources management -- Handbooks, manuals, etc; Corporate libraries -- Administration -- Handbooks, manuals, etc; Information services -- Management -- Handbooks, manuals, etc