Bridging the soft skills gap : how to teach the missing basics to today's young talent / Bruce Tulgan. [electronic resource] Tulgan, Bruce, Soft skills. Generation Y Employment. Business etiquette. Personnel management. HF5381 658.3/124 23 Includes index. Description based on print version record and CIP data provided by publisher. Based on more than twenty years of research, renowned expert on the Millennial workforce Bruce Tulgan offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with 92 step-by-step lesson plans designed to be highly flexible and easy to use. -- Edited summary from book. 2015 Text 1 online resource. http://onlinelibrary.wiley.com/book/10.1002/9781119171409 eng Bridging the soft skills gap Bridging the soft skills gap