@book{207589,
	author = {Donsbach, Wolfgang,},
	title = {The concise encyclopedia of communication /},
	publisher = {Wiley Blackwell,},
	year = {2015.},
	address = {Malden, MA :},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118789353}
}