@book{207243,
	author = {Woodburn, Diana. and Wilson, Kevin,},
	title = {Handbook of strategic account management : a comprehensive resource /},
	publisher = {Wiley,},
	year = {2014.},
	address = {Chichester, West Sussex :},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118509043}
}