@book{207232,
	author = {Sleezer, Catherine. and Russ-Eft, Darlene F.},
	title = {A practical guide to needs assessment /},
	publisher = {Wiley,},
	year = {©2014.},
	address = {San Francisco :},
	edition = {3rd ed.},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118826164}
}