@book{207228,
	author = {Jones, Brenda B.},
	title = {The NTL handbook of organization development and change : principles, practices, and perspectives /},
	publisher = {Pfeiffer,},
	year = {2014.},
	address = {San Francisco, CA :},
	edition = {2nd ed.},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118836170}
}