@book{207135,
	author = {Zeid, Aiman.},
	title = {Business transformation : a roadmap for maximizing organizational insights /},
	publisher = {Wiley,},
	year = {[2014]},
	series = {Wiley & SAS business series},
	address = {Hoboken, New Jersey :},
	note = {Includes index.},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118891544}
}