@book{206589,
	author = {Haghighi, Aliakbar Montazer. and Mishev, D. P.},
	title = {Difference and differential equations with applications in queueing theory /},
	publisher = {John Wiley & Sons, Inc.,},
	year = {[2013]},
	address = {Hoboken, New Jersey :},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118400678}
}