Competitive quality strategies / Pierre Maillard. [electronic resource] Maillard, Pierre. Business planning. HD30.28 .M35 2013eb 658.4012 23 Includes bibliographical references and index. Online resource; title from pdf information screen (Ebsco, viewed February 7, 2013). London : ISTE ; Hoboken, NJ : John Wiley & Sons, 2013. 2013. 2013 Text 1 online resource (xiv, 157 pages) : http://onlinelibrary.wiley.com/book/10.1002/9781118644454 eng Focus Industrial engineering series Focus series in automation & control. Competitive quality strategies. Competitive quality strategies.