05810cam a2200745Ka 4500 ocn809212843 OCoLC 20171114083859.0 m o d cr cnu---unuuu 120905s2011 njua ob 001 0 eng d 9781118491751 (electronic bk.) 9781118491515 (electronic bk.) 1118491513 (electronic bk.) 1118491750 (electronic bk.) 9781118491492 1118491491 9780470889497 0470889497 9786613905277 EB00063739 Recorded Books CHBIS 009914408 CHVBK 199575045 DEBBG BV043395025 DEBSZ 397375034 NZ1 15915050 (OCoLC)809212843 (OCoLC)847738126 (OCoLC)864914011 N$T eng pn N$T CDX UIU YDXCP E7B COO OCLCQ DG1 OCLCF DEBSZ OCLCO MEAUC RECBK OCLCO OCLCQ OCLCO EBLCP OCLCQ OCLCO OCLCQ OCLCO MAIN TS156.8 .K353 2011eb BUS 053000 bisacsh TEC 032000 bisacsh 658.5/62 22 TEC032000 bisacsh Kang, Chang W. (Chang Wok), 1957- author. Basic statistical tools for improving quality / Chang W. Kang, Paul H. Kvam. [electronic resource] Hoboken, New Jersey : Wiley, ©2011. 1 online resource (xvii, 244 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references (pages 212-213) and index. Basic Statistical Tools for Improving Quality; CONTENTS; Preface; 1 The Importance of Quality Improvement; 1.1 Introduction; 1.2 What Is Statistical Process Control?; 1.3 The Birth of Quality Control; 1.4 What Is a Process?; 1.5 Examples of Processes from Daily Life; 1.6 Implementing the Tools and Techniques; 1.7 Continuous Process Improvement; 1.8 The Goal of Statistical Process Control; 1.9 The Eight Dimensions of Quality for Manufacturing & Service; 1.10 The Cost of (Poor) Quality; 1.11 What Did We Learn?; 1.12 Test Your Knowledge; 2 Graphical Display of Data; 2.1 Introduction to eZ SPC. 2.2 Qualitative and Quantitative Data2.3 Bar Chart; 2.4 Pie Chart; 2.5 Pareto Chart; 2.6 Radar Chart; 2.7 Histogram; 2.8 Box Plot; 2.9 Scatter Plot; 2.10 Cause and Effect Diagram; 2.11 What Did We Learn?; 2.12 Test Your Knowledge; Exercises; 3 Summarizing Data; 3.1 Central Tendency; 3.2 Variability; 3.3 Statistical Distributions; 3.4 Distributions in eZ SPC; 3.5 What Did We Learn?; 3.6 Test Your Knowledge; Exercises; 4 Analyzing Data; 4.1 Confidence Intervals; 4.2 Test of Hypothesis; 4.3 The p-value; 4.4 Probability Plots; 4.5 What Did We Learn?; 4.6 Test Your Knowledge; Exercises. 5 Shewhart Control Charts5.1 The Concept of a Control Chart; 5.2 Managing the Process with Control Charts; 5.3 Variable Control Charts; 5.4 Attribute Control Charts; 5.5 Deciding Which Chart to Use; 5.6 What Did We Learn?; 5.7 Test Your Knowledge; Exercises; 6 Advanced Control Charts; 6.1 CUSUM Control Chart; 6.2 EWMA Control Chart; 6.3 CV Control Chart; 6.4 Nonparametric Control Charts; 6.5 Process Capability; 6.6 Gage R & R; 6.7 What Did We Learn?; 6.8 Test Your Knowledge; Exercises; 7 Process Improvement; 7.1 Correlation Analysis; 7.2 Regression Analysis; 7.3 Experimental Design. 7.4 Overview of Experimental Design7.5 Principles of Experimentation; 7.6 One-Way Analysis of Variance; 7.7 Two Way Analysis of Variance; 7.8 Two-level Factorial Design Analysis; 7.9 What Did We Learn?; 7.10 Test Your Knowledge; Exercises; 8 End Material; 8.1 Final Exam; 8.2 Final Exam Solutions; 8.3 Test Your Knowledge: Answers; References; Glossary; Subject Index. "This book is an introductory book on improving the quality of a process or a system, primarily through the technique of statistical process control (SPC). There are numerous technical manuals available for SPC, but this book differs in two ways: (1) the basic tools of SPC are introduced in a no-nonsense, simple, non-math manner, and (2) the methods can be learned and practiced in an uncomplicated fashion using free software (eZ SPC 2.0), which is available to all readers online as a downloadable product. The book explains QC7 Tools, control charts, and statistical analysis including basic design of experiments. Theoretical explanations of the analytical methods are avoided; instead, results are interpreted through the use of the software"-- Provided by publisher. Print version record. Process control Statistical methods. Quality control Statistical methods. Acceptance sampling. Acceptance sampling. Process control Statistical methods. Quality control Statistical methods. TECHNOLOGY & ENGINEERING Quality Control. bisacsh BUSINESS & ECONOMICS Quality Control. bisacsh Acceptance sampling. fast (OCoLC)fst00795238 Process control Statistical methods. fast (OCoLC)fst01078040 Quality control Statistical methods. fast (OCoLC)fst01085001 Electronic books. Kvam, Paul H., 1962- author. Print version: Kang, Chang W. (Chang Wok), 1957- author. Basic statistical tools for improving quality. Hoboken, New Jersey : Wiley, ©2011 9780470889497 (DLC) 2010042346 (OCoLC)664666843 http://onlinelibrary.wiley.com/book/10.1002/9781118491751 Wiley Online Library ddc BK 206140 206140