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  <titleInfo>
    <title>Corporate performance management best practices : a case study approach to accelerating CPM results</title>
  </titleInfo>
  <name type="personal">
    <namePart>Paladino, Bob</namePart>
    <namePart type="date">1959-</namePart>
    <role>
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  <genre authority="">Electronic books.</genre>
  <genre authority="">Electronic books</genre>
  <genre authority="local">Electronic books.</genre>
  <genre authority="fast">Case studies.</genre>
  <originInfo>
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    <place>
      <placeTerm type="text">Hoboken, N.J</placeTerm>
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    <publisher>Wiley</publisher>
    <dateIssued>c2013</dateIssued>
    <dateIssued encoding="marc">2013</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <abstract>Business improvement best practices and a proven methodology for improving corporate performance management, illustrated through a high performing program including numerous team case studies Corporate performance management consists of a set of processes that help organizations optimize their business performance. It provides a framework for organizing, automating and analyzing business methodologies, metrics, processes and systems that drive business performance. Corporate Performance Management Best Practices will help your organization benchmark itself against the best.</abstract>
  <tableOfContents>Preface Acknowledgments Chapter 1 Introduction Corporate Performance Management Best Practices Executive Views on CPM MidMichigan Awards, Honors, and Results My Promise Notes Chapter 2 Corporate Performance Management Core Best Practices Principle 1: Establish and Deploy a CPM Office and Officer Principle 2: Refresh and Communicate Strategy Principle 3: Cascade and Manage Strategy Principle 4: Improve Performance Principle 5: Manage and Leverage Knowledge CPM Maturity Model and Best Practice Pentagon Scoring Diagnostic Note Chapter 3 Corporate Performance Management at MidMichigan Health Strategic Context and CPM Approach MidMichigan Health CPM Program Overview and Journey Principle 4: Improve Performance "10 Step Business Improvement Approach" Principle 4: Improve Performance "10 Step Business Improvement Approach" Steering Committee Notes Chapter 4 Principle 4 Improve Performance -- The MidMichigan Health System Journey CPM Maturity Levels for Principle 4 Improve Performance Summary Note Chapter 5 Improve Performance Best Practices Core Best Practices 35 New Best Practices Summary Notes Chapter 6 Shared Services 10 Step Team Best Practice Cases Finance: Accounts Payable and Disbursements 10 Step Team Case Study, Smart Spending Finance: Financial and Management Reporting 10 Step Team Case Study, Streamline Information Human Resources: New Employee Requisition 10 Step Team Case Study, Simplify Hiring Supply Chain Management: New Product Requisition 10 Step Case Study, Manage Innovation Notes Chapter 7 Support Units: 10 Step Team Best Practice Cases Laboratory Services 10 Step Case Study, Optimize the System Pharmacy Services 10 Step Team Best Practice Case, Smarter Formularies Notes Chapter 8 Core and Specialty Businesses 10 Step Best Practice Cases Emergency Department: 10 Step Team Best Practice Cases, Improve Throughput, Customer Scores and Revenue Care Coordination ...</tableOfContents>
  <note type="statement of responsibility">Bob Paladino.</note>
  <note>Includes bibliographical references and index.</note>
  <note>Due to publisher license, access is restricted to authorised GRAIL clients only. Please contact GRAIL staff.</note>
  <subject authority="lcsh">
    <topic>Organizational effectiveness</topic>
    <topic>Case studies</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Performance</topic>
    <topic>Management</topic>
    <topic>Case studies</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Management</topic>
    <topic>Case studies</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Health care reform</topic>
    <topic>Case studies</topic>
  </subject>
  <subject authority="bisacsh">
    <topic>BUSINESS &amp; ECONOMICS</topic>
    <topic>Quality Control</topic>
  </subject>
  <subject authority="bisacsh">
    <topic>BUSINESS &amp; ECONOMICS</topic>
    <topic>Total Quality Management</topic>
  </subject>
  <subject>
    <topic>Health care reform</topic>
  </subject>
  <subject>
    <topic>Health care reform -- Case studies</topic>
  </subject>
  <subject>
    <topic>Management</topic>
  </subject>
  <subject>
    <topic>Management -- Case studies</topic>
  </subject>
  <subject>
    <topic>Organizational effectiveness</topic>
  </subject>
  <subject>
    <topic>Organizational effectiveness -- Case studies</topic>
  </subject>
  <subject>
    <topic>Performance - Management</topic>
  </subject>
  <subject>
    <topic>Performance -- Management -- Case studies</topic>
  </subject>
  <subject>
    <topic>Performance -- Management</topic>
  </subject>
  <subject authority="fast">
    <topic>Health care reform</topic>
  </subject>
  <subject authority="fast">
    <topic>Management</topic>
  </subject>
  <subject authority="fast">
    <topic>Organizational effectiveness</topic>
  </subject>
  <subject authority="fast">
    <topic>Performance</topic>
    <topic>Management</topic>
  </subject>
  <classification authority="lcc">HD58.9</classification>
  <classification authority="ddc" edition="23">658.4/013</classification>
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    <titleInfo>
      <title>Corporate performance management best practices</title>
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      <namePart>Paladino, Bob, 1959-</namePart>
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      <title>Wiley corporate F &amp; A</title>
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  <identifier type="isbn">9781118507452 (epub)</identifier>
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