Benefits management :how to increase the business value of your IT projects / [electronic resource] by John Ward and Elizabeth Daniel. Ward, John, 1947- author. Daniel, Elizabeth, 1962- author. Information technology Management. Information storage and retrieval systems Business. HD30.2 .W368 2012 658.4/038011 23 Rev. ed. of: Benefits management : delivering value from IS & IT investments. c2006. Includes bibliographical references (pages [329]-335) and index. Description based on online resource; title from digital title page (viewed on Jan. 17, 2013). Chichester, West Sussex : Wiley, 2012. 2012. 2012 Text 1 online resource (xvi, 346 pages) : http://onlinelibrary.wiley.com/book/10.1002/9781119208242 eng Benefits management. Benefits management.