@book{205696,
	author = {Grinshpan, L. A. and Wiley InterScience (Online service)},
	title = {Solving enterprise applications performance puzzles : queuing models to the rescue /},
	publisher = {Wiley-IEEE Press,},
	year = {2012.},
	address = {Hoboken, N.J. :},
	edition = {1st ed.},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118161920}
}