08651cam a2200829Ma 4500 ocn759686469 OCoLC 20171116094417.0 m o d cr |n||||||||| 111103s2012 njua ob 001 0 eng d 2011015869 1118127404 (electronic bk.) 9781118127407 (electronic bk.) 9781118127421 (electronic bk.) 1118127420 (electronic bk.) 9781118386194 (electronic bk.) 1118386191 (electronic bk.) 1299318401 9781299318403 9780470604533 (hardback) 0470604530 (hardback) 9781118127414 1118127412 AU@ 000050642675 CHNEW 000608883 DEBBG BV041558130 DEBBG BV041905068 DEBSZ 423179101 DKDLA 820120-katalog:000587993 NLGGC 340685883 NZ1 14792779 NZ1 15900369 AU@ 000059228317 (OCoLC)759686469 (OCoLC)775410361 (OCoLC)784124246 (OCoLC)839334268 (OCoLC)961584922 (OCoLC)962696112 (OCoLC)964609788 10.1002/9781118386194 Wiley InterScience http://www3.interscience.wiley.com 8BE2F085-49A9-4EEB-9649-2B95481BBD92 OverDrive, Inc. http://www.overdrive.com YDXCP eng pn YDXCP E7B TEFOD N$T REDDC OCLCQ VLB OCLCQ NKT OCLCF OCLCO OCLCQ DG1 MNU IDEBK DEBSZ COO TEFOD OCLCQ NLGGC OCLCQ AZK DG1 YDX OCLCO OCLCA n-us--- MAIN HN90.V64 V65 2012 HN 90 V64 V943 2012 SOC 035000 bisacsh 361.3/7068 23 The volunteer management handbook : leadership strategies for success / edited by Tracy Daniel Connors. [electronic resource] 2nd ed. Hoboken, N.J. : John Wiley, ©2012. 1 online resource (xliii, 436 pages) : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier [Wiley Nonprofit law, finance and management series] Series title from CIP data. Machine generated contents note: Preface. Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning. Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed. D. North Carolina State University and Ryan Schmiesing, Ph. D. Ohio Community Service Council). Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed. D., R. Dale Safrit, Ed. D. and Kimberly Allen, North Carolina State University). Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph. D., Cleveland State University). Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A.M. Smith, D.M., HandsOn Jacksonville, Inc.). Operational Assessment/Planning. Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph. D. and Meg Moore, MBA, University Of Texas at Austin). Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS). Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.). Part Two Strategic Deployment and Implementation. Accession. Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed. D., WELLthLearning.com). Chapter 9 Orientation. Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed. D., North Carolina State University). Training. Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications. Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates). Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph. D., Pennsylvania State University). Program Management. Chapter 13 Volunteer Performance Management. The Impact Wheel (Julie Cross, Ph. D., Stratagem, Inc. and Stephen Hobbs, Ed. D., WELLth Learning Network). Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.). Part Three Results and Evaluation. Chapter 15 Evaluating the Volunteer Program. Contexts and Models (Jeffrey L. Brudney, Ph. D., Cleveland State University and Tamara G. Nezhina, Ph. D., Depaul University). Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed. D., North Carolina State University). About the Editor. About the Contributors. About the Website. Index. Includes bibliographical references and index. Volunteer resource program assessment, analysis, and planning -- Organization assessment and planning -- Volunteer models and management / R. Dale Safrit, Ryan Schmiesing -- Volunteer demographics / Harriet C. Edwards, R. Dale Safrit, Kimberly Allen -- Preparing the organization for volunteers / Jeffrey L. Brudney -- Shaping an organizational culture of employee and volunteer commitment / Judith A.M. Smith -- Operational assessment and planning -- Maximizing volunteer engagement / Sarah Jane Rehnborg, Meg Moore -- Assessment, planning, and staffing analysis / Cheryle N. Yallen, Barbara K. Wentworth -- Policy development for volunteer involvement / Linda L. Graff -- Strategic deployment and implementation -- Accession -- The latest approach to volunteer recruitment: competency-competence pathways and volunteer resource management systems / Stephen Hobbs -- Orientation: welcoming new volunteers into the organization / Harriett C. Edwards -- Training -- Training volunteers / Mary Kay Hood -- Communications -- Volunteer and staff relations / Nancy Mcduff -- Communication with volunteers and staff / Denise Sevick Bortree -- Program management -- Volunteer performance management: the impact wheel / Julie Anne Cross, Stephen Hobbs -- Risk management in volunteer involvement / Linda L. Graff -- Results and evaluation -- Evaluating the volunteer program: contexts and models / Jeffrey L. Brudney, Tamara G. Nezhina -- Evaluating impact of volunteer programs / R. Dale Safrit. "Completely revised and expanded, the ultimate guide to starting--and keeping--an active and effective volunteer programDrawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers. Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much moreUp-to-date, practical guidance for the major areas of volunteer leadership and managementExplores volunteers and the law: liabilities, immunities, and responsibilitiesDesigned to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage"-- Provided by publisher. Voluntarism United States Management. Nonprofit organizations United States Personnel management. SOCIAL SCIENCE Volunteer Work. bisacsh Nonprofit organizations Personnel management. fast (OCoLC)fst01038924 Voluntarism Management. fast (OCoLC)fst01168986 Voluntary Workers organization & administration. Organizations, Nonprofit organization & administration. United States. fast (OCoLC)fst01204155 Electronic books. Connors, Tracy Daniel. Print version: Volunteer management handbook. 2nd ed. Hoboken, NJ : Wiley, ©2012 9780470604533 (DLC) 2011015869 (OCoLC)720024436 Wiley nonprofit law, finance, and management series. http://onlinelibrary.wiley.com/book/10.1002/9781118386194 Wiley Online Library ddc BK 205348 205348