@book{205306,
	author = {Coombs, W. Timothy. and Holladay, Sherry J. and Wiley InterScience (Online service)},
	title = {Managing corporate social responsibility : a communication approach /},
	publisher = {Wiley-Blackwell,},
	year = {2011.},
	address = {Malden, MA :},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118106686}
}