04964cam a2200769Ia 4500 ocn726828586 OCoLC 20171119084704.0 m o d cr cn||||||||| 101220s2011 njua ob 001 0 eng d 9781118386835 (electronic bk.) 1118386833 (electronic bk.) 9781118044452 (electronic bk.) 1118044452 (electronic bk.) 9781118044469 (electronic bk.) 1118044460 (electronic bk.) 9781118044445 (electronic bk.) 1118044444 (electronic bk.) 1283072556 9781283072557 9781118004500 (print) 1118004507 (print) AU@ 000049569186 AU@ 000052900458 DEBBG BV041053498 DEBBG BV041560143 DEBBG BV041911853 DEBSZ 397000936 NLGGC 356888509 NZ1 15915826 NZ1 16175155 (OCoLC)726828586 (OCoLC)767531697 (OCoLC)770868459 (OCoLC)816835358 A263C4A8-D933-41CD-B5A0-88A5E94253BF OverDrive, Inc. http://www.overdrive.com E7B eng pn E7B OCLCQ YDXCP CDX EBLCP WAU DG1 DOS OCLCQ N$T OCLCF DEBSZ OCLCQ OCLCO TEFOD UKDOC TEFOD MHW IDEBK OCLCO DEBBG TEFOD COO OCLCO OCLCQ OCLCO DG1 MAIN HD62.6 .P46 2011eb BUS 074000 bisacsh 658/.048 22 Penna, Robert Mark. The nonprofit outcomes toolbox : a complete guide to program effectiveness, performance measurement, and results / Robert M. Penna ; foreword by Ken Berger. [electronic resource] Hoboken, N.J. : John Wiley & Sons, ©2011. 1 online resource (xxi, 356 pages) : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier Wiley nonprofit authority series Includes bibliographical references and index. pt. 1. The basics -- pt. 2. Working with outcomes -- pt. 3. Advanced tools -- pt. 4. Other tools and perspectives. Approaching outcomes -- The language of outcomes -- The shape of outcomes -- Finding your outcomes -- Planning with outcomes -- The capacity for outcomes -- Tracking with outcomes -- Communicating with outcomes -- Communicating our outcomes -- The power of six sigma -- Keeping it all in balance -- Budgeting with outcomes -- Outcomes in administration -- A different view of nonprofits -- Thinking about value -- Building value in -- A few final tools ... "An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve meaningful results. Going beyond the familiar limits of the sector, this volume also illustrates how tools and approaches long in use in the corporate sector can be of great analytical and practical use to nonprofit, philanthropic, and governmental organizations. An outstanding resource for organizational and program leaders interested in improving performance, there is nothing else like this work currently available. Shows how to identify and set meaningful, sustainable outcomes. Illustrates how to track and manage with outcomes. Offers guidance in assessing capacity, and using outcome-based communications. Features a companion Web site with the tools found in this book. Providing the tools and explanations needed to achieve program success, this book is a complete resource for the nonprofit, governmental, or philanthropic professional striving for greater effectiveness in programs or organizations"-- Provided by publisher. Print version record. Nonprofit organizations Management Evaluation. Social service Evaluation. Nonprofit organizations Management Evaluation. Social service Evaluation. BUSINESS & ECONOMICS Nonprofit Organizations & Charities. bisacsh Nonprofit organizations Management Evaluation. fast (OCoLC)fst01038916 Social service Evaluation. fast (OCoLC)fst01123224 Electronic books. Rensselaerville Institute. Charity Navigator (Firm) Print version: Penna, Robert Mark. Nonprofit outcomes toolbox. Hoboken, N.J. : John Wiley & Sons, ©2011 9781118004500 (DLC) 2010053524 (OCoLC)676726358 Wiley nonprofit authority series. http://onlinelibrary.wiley.com/book/10.1002/9781118386835 Wiley Online Library ddc BK 205056 205056