@book{204985,
	author = {Scott, Peter R., and Jacka, J. Mike.},
	title = {Auditing social media : a governance and risk guide /},
	publisher = {Wiley,},
	year = {©2011.},
	address = {Hoboken, N.J. :},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781119202585}
}