Operations and supply management / F. Robert Jacobs, Richard B. Chase, Nicholas J. Aquilano Chase, Richard B. Chase, Richard B. Shankar, Ravi Jacobs, F. Robert Aquilano, Nicholas J. Production management. TS155 .J27 2009 658.5 OPE Includes index. New Delhi : Tata MaGraw-Hill, 2010. 2010. 2010 Text xxv, 914 p. : eng The McGraw-Hill/Irwin series