@book{200992,
	author = {Gudykunst, William B.},
	title = {Communication in personal relationships across cultures /},
	publisher = {Sage,},
	year = {c1996.},
	address = {Thousand Oaks, Calif. :},
	url = {http://www.loc.gov/catdir/enhancements/fy0658/96010000-d.html}
}