00756nam a22002177a 4500 BD-DhUL 20170516100413.0 170516s2016 bg a|||| mb|| 00| 0 eng d BD-DhUL BD-DhUL 658.812 YAC Yasmin, Imrana Customer relationship management practices : a study on retail banking in Bangladesh / Imrana Yasmin Dhaka: University of Dhaka, 2016. xi, 271 p. : ill. ; 30 cm Thesis (Ph.D.)--Department of Marketing, University of Dhaka, Session: 2011-12 Glossary: p. x Includes bibliographical references Customer relation Banks and banking Bangladesh ddc BK 197405 197405 0 0 ddc 0 658_812000000000000_YAC 1 NFIC 334708 DUL DUL RC 2017-05-16 Gift 658.812 YAC 498734 2017-05-16 2017-05-16 BK