00880cam a2200265 a 4500 2507165 BD-DhUL 20170514152605.0 920430s1992 vaua b 001 0 eng 0963240609 DLC DLC DLC BD-DhUL HF5415.5 .M15 1992 658.812 20 MAT Major, Grace. Take charge! : how to manage your customer relationships / Grace Major. Fairfax, Va. : Sigma Books, c1992. xviii, 187 p. ; ill. ; 23 cm. Includes bibliographical references (p. 241-243) and index. Customer relations. Customer services. Sigma International, Inc. 7 cbc orignew 3 opcn 19 y-gencatlg ddc BK pn10 04-30-92; se40 01-25-93; se20 02-02-93; se50 02-18-93 195810 195810 0 0 ddc 0 658_812000000000000_MAT 1 NFIC 332989 DUL DUL AAC 2017-05-14 Gift 658.812 MAT 403402 2017-05-14 2017-05-14 BK