TY  - BOOK
AU  - Leidner, Robin.
TI  - Fast food, fast talk: service work and the routinization of everyday life 
SN  - 0520081692
AV  - HD8039.I482 U65 1993
U1  - 331.25 
PY  - 1993///
CY  - Berkeley
PB  - University of California Press
KW  - Insurance companies
KW  - United States
KW  - Employees
KW  - Case studies
KW  - Food service employees
KW  - Work environment
N1  - Includes bibliographical references (p. 257-269) and index
UR  - http://www.loc.gov/catdir/bios/ucal051/92038004.html
UR  - http://www.loc.gov/catdir/description/ucal041/92038004.html
ER  -