Fast food, fast talk : service work and the routinization of everyday life / Robin Leidner. Leidner, Robin. Insurance companies United States Employees Case studies. Food service employees United States Case studies. Work environment United States Case studies. HD8039.I482 U65 1993 331.25 LEF Includes bibliographical references (p. 257-269) and index. Berkeley : University of California Press, c1993. c1993. 1993 Text viii, 278 p. ; http://www.loc.gov/catdir/bios/ucal051/92038004.html http://www.loc.gov/catdir/description/ucal041/92038004.html eng United States United States United States