@book{188248,
	author = {Cooper, Terry L.},
	title = {The responsible administrator :},
	publisher = {Jossey-Bass Publishers,},
	year = {1990.},
	address = {San Francisco :},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0607/90005042-b.html}
}