00870pam a2200277 a 4500 1877075 BD-DhUL 20170419140213.0 830209s1983 cau b s001 0 eng 83001399 0520048008 DLC DLC DLC BD-DhUL BF531 .H62 1983 152.4 HOM Hochschild, Arlie Russell, 1940- The managed heart : commercialization of human feeling / Arlie Russell Hochschild. Berkeley : University of California Press, c1983. xii, 307 p. ; 22 cm. Includes index. Bibliography: 267-295. Emotions Economic aspects. Work Psychological aspects. Employee motivation. 7 cbc orignew 1 ocip 19 y-gencatlg ddc REF 188095 188095 0 0 ddc 0 152_400000000000000_HOM 1 REF 324407 DUL DUL ASC 2017-04-19 Gift 152.4 HOM 348381 2017-04-19 2017-04-19 REF