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  <titleInfo>
    <title>Stakeholder relationship management</title>
    <subTitle>a maturity model for organisational implementation</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Bourne, Lynda.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">enk</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Farnham, Surrey</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Burlington, VT</placeTerm>
    </place>
    <publisher>Gower</publisher>
    <publisher>Ashgate</publisher>
    <dateIssued>c2009</dateIssued>
    <dateIssued encoding="marc">2009</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xx, 220 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)</extent>
  </physicalDescription>
  <tableOfContents>Why stakeholders matter -- Who can be stakeholders? -- The right stakeholders -- Mapping stakeholders -- Measuring stakeholder attitude -- Monitoring the engagement -- Effective implementation -- Defining organisational readiness -- Implementation guidelines.</tableOfContents>
  <note type="statement of responsibility">Lynda Bourne.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Corporate governance</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Industrial management</topic>
  </subject>
  <classification authority="lcc">HD2741 .B68 2009</classification>
  <classification authority="ddc" edition="22">658.408 BOS</classification>
  <identifier type="isbn">9780566088643 (hardback : alk. paper)</identifier>
  <identifier type="lccn">2009018881</identifier>
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    <recordCreationDate encoding="marc">090508</recordCreationDate>
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