Let's work smarter, not harder : how to engage your entire organization in the execution of change / Michael Caravatta. Caravatta, Michael, 1940- Organizational change. Leadership. Teams in the workplace. HD58.8 .C353 1998 658.406 21 CAL Includes bibliographical references (p. 269-272) and index. Milwaukee, Wis. : ASQ Quality Press, c1998. c1998. 1998 Text xxviii, 283 p. : eng