@book{159172,
	author = {Quasem, Hafsa Binte.},
	title = {Efficacy of customer services : a comparative study between Islamic banks and conventional banks in Bangladesh /},
	publisher = {University of Dhaka,},
	year = {2011.},
	address = {Dhaka :},
	note = {Thesis(MPhil) -- Department of Accounting and Information Systems, University of Dhaka, 2011.}
}