@book{157778,
	author = {Hossain, Md. Zakir},
	title = {Measurement of service quality in Bangladesh mobile phone sector : },
	publisher = {University of Dhaka,},
	year = {2015.},
	address = {Dhaka :},
	note = {Thesis (PhD)--Department of Marketing, University of Dhaka, 2015
.}
}