@book{157201,
	author = {Hossain, Muhammad Jaber},
	title = {Measuring service quality and satisfaction on user-focused marketing in academic libraries of Bangladesh/},
	publisher = {University of Dhaka, },
	year = {2012. },
	address = {Dhaka : },
	note = {Thesis (Ph. D.)--Department of Information Science and Library Management, University of Dhaka, 2012
}
}