Analysis of LibQUAL+ scores for service quality assessment in academic libraries of Bangladesh / Md. Zahid Hossain Shoeb [PhD Thesis] Shoeb, Md. Zahid Hossain Academic libraries 027.7 SHA Thesis (Ph.D.) -- Department of Information Science and Library Management, University of Dhaka, 2014 Includes bibliographical references. Dhaka : University of Dhaka, 2014. 2014. 2014 Text [2], xvii, 258 p. : eng