TY  - BOOK
AU  - Wilkins, Robert H.
TI  - The quality-empowered business
SN  - 0131046470
AV  - HD62.15 .W54 1994
U1  - 658.562  
PY  - 1994///
CY  - Englewood Cliffs, N.J.
PB  - Prentice Hall
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -