00645pam a2200205 a 45000010008000000030008000080050017000160080041000330100017000740200028000910400022001190500027001410820016001681000023001842450100002072600046003073000026003536500036003796500024004152577841BD-DhUL20161226142335.0960131s1996    flu           000 0 eng    a   96005051   a0811908321 (alk. paper)  aDLCcDLCdBD-DhUL00aHF5438.8.P75bO94 199600a658.85bOWP1 aOwens, Orv,d1937-14aThe psychology of relationship selling :bdeveloping repeat and referral business /cOrv Owens.  aHollywood, Fla :bLifetime Books,cc1996.  axxv, 246 p. ;c23 cm. 0aSellingxPsychological aspects. 0aCustomer relations.