@book{141459,
	author = {Miller, Robert B. and Heiman, Stephen E.},
	title = {Conceptual selling :},
	publisher = {Warner Books,},
	year = {c1987.},
	address = {New York, NY :},
	edition = {Warner Books ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0914/88017324-d.html}
}