@book{141436,
	author = {Levinson, Jay Conrad. and Smith, Mark S. A.},
	title = {Guerrilla teleselling :},
	publisher = {J. Wiley,},
	year = {1998.},
	address = {New York :},
	url = {http://www.loc.gov/catdir/description/wiley033/98021027.html}
}