Horizontal management
beyond total customer satisfaction
Denton, D. Keith.
creator
text
bibliography
nyu
New York
Lexington Books
c1991
1991
monographic
eng
x, 211 p. : ill. ; 25 cm.
D. Keith Denton.
Includes bibliographical references and index.
Teams in the workplace
Management
Employee participation
Customer relations
658.812 DEH
0669269360 :
91006845
DLC
910204
20161226122717.0