00916pam a2200265 a 4500 3959839 BD-DhUL 20161226085636.0 940404s1995 ilua b 001 0 eng 94016180 0844235997 DLC DLC DLC BD-DhUL 658.81 20 MAN Managing sales leads : how to turn every prospect into a customer / Bob Donath ... [et al.]. Lincolnwood, Ill. : NTC Business Books, c1995 xviii, 417 p. : ill. ; 24 cm. "Published in conjunction with the American Marketing Association"--T.p. verso. Includes bibliographical references (p. 393-410) and index. Sales management. Customer relations. Communication in marketing. Donath, Bob. American Marketing Association. ddc BK 141227 141227 0 0 ddc 0 658_810000000000000_MAN 0 NFIC 266715 DUL DUL GEN 2016-12-26 Purchased 658.81 MAN 401021 2016-12-26 2016-12-26 BK