The streetcorner strategy for winning local markets : right sales, right service, right customers, right cost / Robert E. Hall. Hall, Robert E. (Robert Estle), 1948- Marketing Management. Market segmentation. Customer services. 658.8 21 HAS Includes bibliographical references (p. 277-280) and index. Austin, Texas : Performance Press, c1994. c1994. 1994 Text 287 p. : eng