01789cam a2200433 i 4500 12202491 BD-DhUL 20161222123849.0 m o d cr cn||||||||| 131219s2011 enka ob 001 0 eng|d 9781843346548 (CaPaEBR)ebr10815659 (NNC)12202491 CaPaEBR eng rda pn CaPaEBR BD-DhUL Z678.85 .B35 2011eb 658.562 BAM Balagué, Núria. Managing your library and its quality : the ISO 9001 way / Núria Balagué and Jarmo Saarti. Oxford : Chandos Publishing, 2011. 230 p. : ill. ; 23 cm. text rdacontent computer rdamedia online resource rdacarrier GBP 47.50 Chandos information professional series Includes bibliographical references and index. part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard. Description based on online resource; title from PDF title page (ebrary, viewed December 19, 2013). Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Libraries Quality control. Libraries Standards. Electronic books. Saarti, Jarmo. jt. aut. ebrary. Chandos information professional series. http://www.columbia.edu/cgi-bin/cul/resolve?clio12202491 Click here for full text. ddc BK 140691 140691 0 0 ddc 0 658_562000000000000_BAM 0 NFIC 265407 DUL DUL GEN 2013-05-25 Purchesed 658.562 BAM 479117 2016-12-22 1 2016-12-22 BK