01170cam a22003494a 4500 16204004 BD-DhUL 20161222114500.0 100426s2010 enka b 000 0 eng d 2010927580 bnb GBA981063 015351115 Uk 9780566091643 (pbk.) (OCoLC)ocn426799277 UKM UKM BTCTA BWK YDXCP UAB C#P DLC BD-DhUL ukblcatcopy lccopycat HD9980.5 .A42 2010 658.562 22 ALS Albeanu, Mircea. Six Sigma in HR transformation : achieving excellence in service delivery / Mircea Albeany and Ian Hunter with Jo Radford. Farnham : Gower, c2010. ix, 128 p. : ill. ; 22 cm. USD 29.70 Gower HR transformation series Includes bibliographical references. Service industries Quality control. Six sigma (Quality control standard) Hunter, Ian, 1963- jt. aut. Radford, Jo. jt. aut. Gower HR transformation series. ddc BK 140662 140662 0 0 ddc 0 658_562000000000000_ALS 0 NFIC 265354 DUL DUL GEN 2011-08-11 Purchesed 658.562 ALS 460917 2016-12-22 1 2016-12-22 BK