Design for services [electronic resource] / Anna Meroni and Daniela Sangiorgi. Meroni, Anna. Sangiorgi, Daniela. ebrary, Inc. Service industries. Design Social aspects. HD9980.5 .M46 2011eb 658.503 22 MED Includes index. Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Burlington, VT : Gower, 2011. 2011. 2011. 2011 Text xxiii, 272 p. http://www.columbia.edu/cgi-bin/cul/resolve?clio10593161 eng Design for social responsibility Design for social responsibility series.