@book{140467,
	author = {McNair, Carol Jean. and Leibfried, Kathleen H. J.},
	title = {Benchmarking :},
	publisher = {HarperBusiness,},
	year = {c1992.},
	series = {The Coopers & Lybrand performance solutions series},
	address = {New York :},
	edition = {1st ed.}
}