00914cam a2200241 a 45000010008000000030008000080050017000160080041000330100017000740200032000910400027001230820021001501000028001712450085001992600054002843000034003385040064003726500030004367000029004669420012004959990019005079520146005264398338BD-DhUL20161221193837.0921201s1993 ne a b 001 0 eng  a 92050993  a0893842060 (acidfree paper) aDLCcDLCdDLCdBD-DhUL00a658.562220bMAG1 aMacdonald, John,d1929-10aGlobal quality :bthe new management culture /cJohn Macdonald and John Piggott. aAmsterdam ;aSan Diego :bPfeiffer & Co.,cc1993. axiv, 320 p. :bill. ;c24 cm. aIncludes bibliographical references (p. 309-312) and index. 0aTotal quality management.1 aPiggott, Johnq(John R.) 2ddccBK c140465d140465 00102ddc406658_562000000000000_MAG708NFIC9265030aDULbDULcGENd2016-12-21ePurchasedo658.562 MAGp401012r2016-12-21w2016-12-21yBK