Benchmarking for competitive advantage / Tony Bendell, Louise Boulter, and John Kelly. Financial times (London, England) Bendell, A. Kelly, John E., 1952- Boulter, Louise. Benchmarking (Management) Benchmarking (Management) Case studies. 658.562 20 BEB Includes index. London : Financial Times : Pitman Pub., 1998. 1998. 1993 Text 247 p. : eng Financial Times/Pitman Publishing series