@book{140409,
	author = {Poirier, Charles C. and Houser, William F.,},
	title = {Business partnering for continuous improvement :},
	publisher = {Berrett-Koehler Publishers ;},
	year = {c1993.},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0716/92023473-d.html}
}