Principles of total quality - Omachonu, Vincent K.; Ross, Joel E.; Swift, J. A. (Boca Raton, Fla. : CRC Press, 2004)
Rev. ed. of: Principles of total quality. 2nd ed. / J.A. Swift, Joel E. Ross, Vincent K. Omachonu.
Includes bibliographical references and index.
Keywords: Total quality management; Quality control; Quality control -- Standards