integrating the supply chain Foster, S. Thomas. creator text bibliography mau Boston Prentice Hall c2010 2010 4th ed. monographic eng

print

xxv, 519 p. : ill. ; 26 cm. Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system. S. Thomas Foster. Includes bibliographical references and index. Quality of products Quality control HF5415.157 .F67 2010 658.4013 FOM 9780136088509 (casebound : alk. paper) 0136088503 (casebound : alk. paper) 9780136088523 (hbk.) 013608852X (hbk.) 2009024984 DLC 090618 20161221174609.0 15780427