managing in crisis-filled times Silva, Michael A. 1951- creator McGann, Terry. text nyu New York J. Wiley c1995 1995 monographic eng

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xvi, 250 p. : ill. ; 25 cm. Ch. 1. The Four Horsemen of Crisis: Technology, Shifting Trends, Corporate Aging, and Global Capitalism -- Ch. 2. Not Just Another Day at the Office: Why Being on the Cutting Edge Generates Crisis -- Ch. 3. A Fine Line: Crisis that Destroys and Crisis that Creates -- Ch. 4. When the Wings Fall Off: Why Contingency Plans Don't Work -- Ch. 5. The Myths of the Lone Wolf: Teamwork and Crisis Management -- Ch. 6. A Matter of Life and Death: Distinguishing the Common Crisis from the Unthinkable One -- Ch. 7. Spin over Substance: When the Facts Aren't Friendly -- Ch. 8. Moving from Your Comfort Zone: Travel Light and Travel Fast -- Ch. 9. Insight, Decision Making, Communication, and Focus: The Four Skills for Managing Crisis -- Ch. 10. What You See Is What You Get: How Corporate Values Undermine Action During Crisis -- Ch. 11. Vision - See It All, See It Fast: The Five-Minute Audit -- Ch. 12. Values - Say It All, Say It Fast: The Five-Minute Valuation. Ch. 13. Versatility - Change It All, Change It Fast. Michael Silva, Terry McGann. Series statement from jacket. Includes index. Crisis management 658.4056 SIO 0471515493 94038593 http://www.loc.gov/catdir/toc/onix01/94038593.html http://www.loc.gov/catdir/description/wiley031/94038593.html http://www.loc.gov/catdir/toc/onix01/94038593.html http://www.loc.gov/catdir/description/wiley031/94038593.html DLC 941005 20161221174234.0 556449 eng