00976pam a22002654a 45000010008000000030008000080050017000160080041000330100017000740200015000910350021001060400027001270420008001540820022001621000022001842450123002062600057003293000035003865040065004216500029004866500017005159420012005329990019005449520147005634522380BD-DhUL20161221173747.0990504s1999    nyua     b    001 0 eng    a   99032273   a081448008X  a(DLC)   99032273  aDLCcDLCdDLCdBD-DhUL  apcc00a658.4052221bVON1 aVolkema, Roger J.14aThe negotiation toolkit :bhow to get exactly what you want in any business or personal situation /cRoger J. Volkema.  aNew York :bAmerican Management Association,cc1999.  axiii, 207 p. :bill. ;c23 cm.  aIncludes bibliographical references (p. 197-199)  and index. 0aNegotiation in business. 0aNegotiation.  2ddccBK  c140274d140274  00102ddc406658_405200000000000_VON708NFIC9264641aDULbDULcGENd2016-12-21ePurchasedo658.4052 VONp455563r2016-12-21w2016-12-21yBK