Business dynamics : systems thinking and modeling for a complex world / John D. Sterman. Sterman, John. Industrial management. System theory. Management information systems. HD30.2 .S7835 2000 658.4/038/011 21 Includes bibliographical references (p. 925-946) and index. Boston : Irwin/McGraw-Hill, c2000. c2000. 2000 Text xxvi, 982 p. : eng